Dog Boarding
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We are the FIRST to offer safe overnight boarding in a setting
designed for the smaller dog experience.
Dogs Eligible
for Boarding
We board both Littles & Lovable Bigs who currently attend daycare at North Paw. We do not board dogs who are not our regular daycare dogs.
Anxiety: Dogs who have no to low anxiety can do very well in a group boarding facility when they have time to adjust. Dogs with mild to severe anxiety should seek in-home, private boarding.
Trial(s): Dogs must first complete at least 1 successful Trial Night prior to boarding for 2+ nights. *See Trial Night info for details.
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​Health & Behavior Requirements: All dogs who board with us must meet the same health & behavior requirements as they do for daycare. AT DROP OFF ALL DOGS MUST BE IN GOOD HEATLH, BEHAVIOR & GROOMING CONDITION. This means solid stool, no coughing or hacking, eyes are clear, no open wounds on skin, and they are not excessively dirty (dry stool stuck to rear). If these requirements are not met at drop off the reservation will be cancelled due to owner negligence and full payment will still be collected. ​
Trial Night(s) &
About Our Spaces
Dogs new to boarding at North Paw must have at least 1 sleepover visit prior to a multi-night visit or first time weekend stay. This helps to better prepare your dog for a longer stay.
We require this during the week days (Monday through Thursday) so that your dog can experience a full typical day of daycare.
How it Works
1. Choose a Mon, Tues, Wed or Thurs
as a Trial.
2. Provide an Emergency Contact.
3. Pack all items your dog needs,
including food & any
medications or supplements with
instructions.
4. Drop off your dog between
6:30am-9am.
5. Payment is made at Drop Off.
6. Be available (do not go out of town)
in the event you are needed to
return for your dog.
7. Pick up is the next morning between
6:30am-9am.
*You may choose to allow your dog
to stay for another day of play; the
next day of daycare is not included
in the boarding fee.
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Our Space!
Our boarding space is an interior room that has a special, insulated design to help reduce the sounds from weather (thunder, hail) & fireworks.
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We offer crate-free bungalows that serve as suites for 1 or multiple dogs. We also have crates inside bungalows for dogs that require or do better with this option.
Our boarding spaces are equipped with live-monitoring via video with sound & are also monitored for temperature in real time with alerts.
Our generator guarantees power is never lost, which is critical during storms, in the heat of summer and in the bitter cold of winter. Safety and comfort of your beloved dog is our priority.
The Boarding Stay!
Drop Off
Monday through Friday between 6:30am-9am ONLY. Boarding dogs are dropped off at the same time as daycare dogs. Boarding dogs participate in daycare and are then tired by evening. Drop off is always in the morning.
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Pick Up
Monday through Friday, either between 6:30am-9am OR 3pm-6pm.
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Weekends
Dogs continue to be well-cared for on weekends and have even more 1:1 attention. They have just as much outdoor and play time as they would during the week and if they are cat-friendly, they may even get to hang out with our resident cat, Cade!
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North Paw Provides
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Bed
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Blankets/Bedding
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Bowls
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Parents Should Pack
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Confirmation of LOCAL Emergency Contact Info
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Food w/ Instructions
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Meds or Supplements w/ Instructions
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Payment (due @ drop off)
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Optional: Small Transitional Item that smells like home (I.e. hand-towel, SMALL blanket, or a stuffed animal). Label if possible.
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Optional: A permanent chewing enrichment object (we cannot accept bully sticks, duck feet, pigs ears, or anything that could become choking hazards). Dogs are unattended while they have these.
*We return items in the condition in which your dog leaves them. We do not launder items and are not responsible for lost, dirty, or damaged items.​
Rates, Payment & Holidays
Rates
1 Night, 1 dog: $50 (includes daycare after drop off).
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Payments
Payment for all services are due at drop off. All clients who board must keep a card on file. We accept cash and all cards. Checks are not accepted.
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Excessive Clean-Up or Materials Required
An average amount of clean-up is to be expected for a dog's stay, usually after the departure. However if a dog bathrooms in its bungalow or crate requiring a deep clean, replacement of items, and/or there is a continuous need for pee pads, parents may be charged a fee for these additional services or items.
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Discounts & Savings
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At this time we are still accepting cash payments to help our clients. Rates listed are cash costs. To avoid charges from processing fees we encourage clients to utilize cash payments.
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Multi-Dog Discount: When more than 1 dog from the same home boards and shares the same bungalow, the family will receive 5% off for the dogs that share that bungalow.
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Only 1 discount can be used at one time; discounts cannot be 'stacked.'
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Additional Payment Notes:
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Sales tax is included in the fees currently.
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Card processing fees, including phone payments are set at 3.5%.
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Service can be refused at drop off if payment is not made at that time, and the reservation will be considered a 'late cancel' & charged accordingly due to negligence on behalf of the client.
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There is a $10 per day fee if a boarding payment is late.​​​​​
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Holidays & Closed Dates
Unless otherwise communicated, North Paw is CLOSED for daycare on the holidays listed below. We are open for boarding on these holidays.
There is an additional $10/dog charged to help cover special staffing hours.
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New Year's Eve
New Year's Day
Easter Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day (+ Fri 11/29)​
Christmas Eve
Christmas Day
Emergency Contact, Cancellations, Illnesses
& Other Important Details
Emergency Contact
Owners should provide the name of someone within CLOSE RANGE of North Paw who can pick up their dog in case of illness or injury. This is no different than if a child were at a camp. North Paw is not a veterinary clinic and will advise parents when it is necessary for their dog to be picked up, due to health or behavioral concerns. The expectation is that the dog is picked up by 6pm Mon-Fri.​​​
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​Cancellations & Changes to Reservations (includes cancels/changes due to illness (dog or human), transportation, weather, other unforeseen or predictable circumstances)
Reservations that do not overlap with holidays (holiday list is below): Cancellation of a reservation or subtraction of days within a reservation must be emailed by 9am, 5 days in advance of the date of your dog's boarding reservation. If this is not followed for cancellations, owners are responsible for 50% payment of the full reservation. If the reservation includes a day of daycare on the last day, that day of daycare must be paid for. If this is not followed for subtractions, owners incur a $25 fee. No exceptions.
Reservations that overlap with holidays (holiday list is below): Cancellation of a reservation or subtraction of days within a reservation must be made by 9am, 7 days in advance of the date of your dog's boarding reservation for non-holidays. If this is not followed for cancellations, owners are responsible for 50% payment of the full reservation. If the reservation includes a day of daycare on the last day, that day of daycare must be paid for. If this is not followed for subtractions, owners incur a $25 fee. No exceptions.
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No Show Policy
Clients that do not show up for their reserved boarding date will be charged IN FULL for the dates of the reservation. No exceptions.
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Early Departures
Dogs that leave boarding early for any reason are expected to pay the full rate. There are no exceptions to this including illness, injury or travel issues on the part of the owner.
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Temporary Leave
Dogs cannot leave their boarding stay temporarily and then be checked back in (i.e. for vet or grooming visits). Once a dog is checked in, s/he remains at North Paw for the duration of their stay.
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Estimates
There is an administrative cost to preparing estimates. ONE estimate is included per boarding reservation. Clients who request a change after the initial reservation (or more than 1 estimate needs to be prepared) will be charged an administration fee.​
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Scheduled Check Outs
If a dog is scheduled for check out at 9am on the last date of the reservation but the parent does not arrive by then, the dog can stay for daycare and a daycare fee will be assessed to the card on file. ​​​
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Illness Protocol
Parents will be notified if the Care Team observes a dog has arrived in a physical or emotional condition that is poor. Sometimes this is not noticed right away, as we are not veterinarians and do not conduct a full examination of dogs as they get checked in. Also, sometimes we do not know if a dog is ill until we see loose stool or hear a cough, for example. Dog may present as healthy during check in but become ill during a boarding stay (I.e. a dog has anxiety and refuses to eat). Next steps will depend on the dog's condition, our ability to care for her/him, and the parents' response. North Paw is not a medical facility and does not act as a vet. It is fully expected that all parents are able to arrange for prompt pick up of their dog from boarding if they receive communication that there is a concern. This is where, for some parents, the emergency contact will be critical. If a dog leaves early due to a medical or behavioral issue the reservation is charged in full. Parents agree to these conditions when choosing to board their animals at North Paw. It is very important to NOT change your dog's food, food schedule, or give treats before an upcoming boarding stay.
We reserve all rights in making these determinations and trust in our highly qualified care team to do so.
