Multiple Pets Discount

Cats from the same family who stay together in the same room will receive 5% off their rate.

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Health Requirements

Flea/Tick Medication applied 48 hours prior to drop off

Cat(s) should be spayed/neutered unless prohibited by age or medical condition

Rabies Vaccination

FVRCP Vaccination

Feline Leukemia Vaccination

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Behavioral Requirements

Cats should enjoy human interaction and should be able to be handled easily by humans; biting & scratching are behaviors we cannot tolerate for staff safety.

We cannot accept cats who have a history of spraying/marking. Cats that have no history of this but do spray/mark or urinate or defecate outside of litter boxes will be asked to be picked up immediately and pet parents will be charged a minimum of $150 for sanitation. Pet parents should understand that they are agreeing to this possible fee by bringing their cats to board at North Paw.

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Deposit

A cash deposit of $150 is collected at check-in and a receipt is emailed. This deposit is held in the event there are cleaning issues (i.e. litter box misses, spraying) or other damage to the facility. It is North Paw's goal to always return deposits in full.

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Pamper Options

Nail Trim -- $20

Cuddles & Love -- Included!

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NP Provides

Blankets

Food Bowls

Access to open room time. Our feline guests also have access to the open

daycare once the dogs are picked up from daycare.

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Parents Should Bring

Food & Instructions 

Medication & Instructions

We allow 1 towel or small blanket per cat.

We will do our best to return items in the same condition they arrived however we may not have time to launder the items. We cannot be responsible for lost, dirty, or damaged items.

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Emergency Contact

Owners should provide the name of someone within close range of North Paw who can pick up their cat in case of illness or injury. This is no different than if a child were at a camp. North Paw is not a veterinary clinic and will advise owners when it is necessary for their animal to be picked up, due to health or behavioral concerns. The expectation is that the cat is picked up by 6pm if the communication occurs Monday-Friday.

 

Check Ins & Check Outs (same process as for dogs):

Check in for boarding is between 6:30am and 9am Monday-Friday and should be pre-scheduled so we know when to expect your Little. A full day charge is applied on check in days regardless of drop off time.

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Check out is by 9am on the last date of the reservation, otherwise an additional day of boarding will be applied. Cats not picked up by 6:15pm will be placed back into boarding for the night and an additional boarding day will be charged.

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Cancellations & No Show Policy

Reservations that do not overlap with holidays (holiday list is below): Cancellations must be emailed by 9am, 5 days in advance of the date of your dog's boarding reservation. If this is not done, owners are responsible for 50% payment of the full reservation. If the reservation includes a day of daycare on the last day, that day of daycare must be paid for. No exceptions.

Reservations that overlap with holidays (holiday list is below): Cancellations must be made by 9am, 7 days in advance of the date of your dog's boarding reservation for non-holidays. If this is not done, owners are responsible for 50% payment of the full reservation. If the reservation includes a day of daycare on the last day, that day of daycare must be paid for. No exceptions.

No-Shows: Clients that do not show up for their reserved boarding date will be charged IN FULL for the dates of the reservation. No exceptions.

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Holiday Hours

Unless otherwise communicated, North Paw is CLOSED on the following holidays:

  New Year's Eve

  New Year's Day

  Easter Day

  Memorial Day

  Labor Day

  Independence Day

  Thanksgiving Day

  Christmas Eve

  Christmas Day