As trainers & daycare staff we understand that smaller dogs experience the world in unique ways. Some want to bounce around like large dogs but need an environment that is physically suitable. Some Littles haven't had great experiences and prefer to have space. Yet others just want to lounge comfortably and peacefully.
At North Paw our spaces are designed
specifically for all of the Littles.
Packages are attached to each pet parent and can be used for any dog within the family. Only full-day packages are available but can be used for half-days. If used for half days a full day will be subtracted from the package balance. Packages can be used for dogs from the same family--each dog = 1 day subtracted from the Package. Both packages expire 60 days from purchase date.
Half days are defined as stays that last 5 hours or less. We try to keep this timeframe to 10am-3pm to avoid crossover with rest time and other daily practices of the daycare.
When more than 1 dog from the same family participates in daycare for a full or half day, the family will receive 10% off. No discounts are available on Packages.
Boarding Dogs Participating in Daycare
The inclusion of daycare for some boarding dogs is a benefit only for the dogs for whom daycare would be a healthy and positive experience. Boarding dogs can participate in daycare at no additional cost if our team determines they would generally enjoy this experience. The North Paw training team has full discretion in determining whether or not a dog in boarding participates in daycare. If a boarding dog does not join daycare there is no reduction of boarding cost.
For dogs that need more one-on-one time, this is a fantastic option! Work with a member of our team for an additional $20 per 30 minutes of training.
Addressing Undesirable Behaviors
We believe in using proven dog training techniques to affirm, redirect, and correct behaviors. All dogs deserve equitable attention. If your dog is requiring more staff focus than most dogs we will communicate our recommendations for how to best help your dog in this setting. We may recommend individual training, a class, or locating another service that is better suited to your dog. We reserve all rights in making these determinations and trust in our highly qualified care team to do so.
Drop off is between 6:30am and 9am. We ask that you provide a 30min window of time for arrival so we can meet you at the front desk.
Pick up is between 3pm and 6pm. Dogs must be picked up by 6pm. It is important that dogs be picked up on time, otherwise staff must stay later than expected and must be compensated. A late charge will be assessed.
No one likes late charges. We understand that life happens sometimes, and, no staff wants to remain after their shifts without being compensated. In fairness to our care team a $10 late charge will apply for any dog picked up past 6pm. Though we want to do our best to be understanding, owners who are repeatedly late may be asked to seek service elsewhere.
If dogs are not picked up by 6:15pm the dog will be placed into boarding for the night and owners will be charged an additional boarding fee in addition to the late pick up charge. This decision is at the discretion of the North Paw staff. When owners bring their Littles to North Paw they agree to comply with North Paw's decisions in these matters.
Late Night Pick Up Option
Pre-scheduled late night pick ups can occur for an additional $10. This is based on staff availability. Please mention this when scheduling your dog's daycare and at drop off.
Cancellations & No Show Policy
Cancellations must be made by 9am the day prior to your dog's daycare reservation otherwise you will be charged for the reservation. No exceptions.
Dogs that do not show up for their reserved daycare date will be charged for the dates of the reservation. No exceptions.
WE ARE OPEN HOLIDAYS!! An additional $10/day rate is charged for all daycare and boarding services. Holiday rates apply to the following:
New Year's Eve
New Year's Day